Mike Snyder, CBC
To Whom It May Concern:
I would like to recommend the services of Volunteer Maintenance. I have worked with Volunteer Maintenance for over 8 years and find them to be the best full service restaurant maintenance company in the country. Volunteer has provided first class quality service with very competitive pricing. Their personnel at Volunteer have been trained in how to communicate with the operations team and know how to keep all active parties in the loop until their project is complete. I have used Volunteer in many different capacities with three different restaurant concepts. Volunteer has acted as a full service call center for over 30 Chili’s location in the entire state of Tennessee. The call center handled all service calls from roofing, parking lot and minor door repairs with professionalism, timeliness and responsible billing. Volunteer’s relationship with their vendor network along with their knowledge of the operator’s behaviors allows for them to resolve problems quickly and cniciently. Volunteer Maintenance is an exceptional General Contractor as well. Volunteer has performed major remodels up to $500,000, complete fire restoration projects and new store build outs. Volunteer has always closed each project out at a high level of quality and are very reactive to any warranty issue. I believe that Gordon Brunner, Owner, has a deep insight to the needs of the restaurant facilities professionals while not forgetting the customer is the store level management. Gordon has always been able to cater his business to the needs of the each client. Gordon is very active in his day to day business and will involve himself on the jobsite when issues are escalated. I have valued my working relationship with Volunteer Maintenance and look forward to many more years of working with them. Volunteer has a “Get It Done and Make It Go Away” approach while making sure to provide this service at a value to their customers. Please fell free to contact myself if you need any further information.